Synthesized summary of key facts
“The New Bedford Whaling Museum turned a negative Google review into a marketing opportunity.”
The New Bedford Whaling Museum was hit with a Google review calling it the "worst aquarium ever." Then it turned it into marketing gold. Tony Dokoupil has the story.
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Originally reported by CBS News
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The museum received a bad Google review calling it the 'worst aquarium ever'.
The museum responded and turned the review into a marketing opportunity.
The review became a viral sensation and generated free marketing for the museum.
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